Insurance Review Specialist (Refund Plus) – Dakota Dunes, SD

Agility 360 is searching for passionate and detail-oriented Insurance Review Specialist (Refund Plus) for an on-site role in Dakota Dunes, SD with a growing client. This is a contract role for a project that is expected to last around 3 months but could be extended based on the company’s needs. The ideal candidate will have previous experience with auto-related lending, insurance, or finance.

Job Duties:

• Closely review automotive loans / insurance contracts for coverage amounts and policy terms
• Identify and validate notices, premiums, policies and claims
• Confirm accuracy, correct errors and resolve discrepancies as needed
• Research loan agreements
• Setting up loan files
• Accurately inputting and recording data into software
• Basic understanding of computer systems, comfortable working with dual monitors
• Conduct follow ups with dealers/providers via outbound calls, letter and email in a professional manner
• Other duties that may be assigned

• High school diploma or equivalent required
• At least 1 - 2 years of experience reviewing insurance documentation and contracts
• Strong customer service focus or previous customer service experience required
• Strong data entry skills, 45+ WPM
• Ability to quickly learn new systems and software
• Ability to handle multiple tasks, meet deadlines and manage multiple support functions
• Strong experience using Microsoft Office Suite
• Access to reliable transportation

• Contract position, expected to last 90 days (or longer)
• Location: Dakota Dunes, SD (in office, 5 days a week)
• Shift: Monday – Friday, 8:00 am – 4:30 pm EST
• Pay rate: $17/hr
• Employment consideration is contingent on passing a background check