Agility 360 is seeking a Business Systems Analyst to support a blended technology and operations function within a complex internal systems environment. This role is responsible for understanding business processes, learning internal workflows, translating business needs into clear requirements, and supporting testing and day-to-day operational activities. The ideal candidate will be comfortable working across business analysis, systems understanding, QA/UAT support, and process-oriented operations work, with the potential to grow into a long-term role based on business needs and performance.

ESSENTIAL JOB FUNCTIONS

• Gather, analyze, and translate business requirements into clear documentation, user stories, and conceptual designs to support application development
• Evaluate current technology solutions, identify gaps, and recommend enhancements to improve efficiency, functionality, and user experience
• Partner closely with business units, IT teams, and vendors to align technology initiatives with organizational goals and ensure successful delivery
• Support a hybrid role blending business analysis, QA/UAT, and operations, with an initial focus on learning operational workflows to better understand systems
• Work across both technical and operational functions (approximately 50/50 split), supporting data, processes, and system improvements
• Design, develop, and maintain application interfaces, dashboards, and system integrations to ensure seamless data flow and performance
• Lead and support testing efforts, including test case creation, execution, defect tracking, and UAT coordination
• Serve as a subject matter expert (SME) on internal systems, providing guidance on system usage, troubleshooting, and process optimization
• Support and lead automation initiatives by integrating workflow solutions into internal and external platforms to enhance scalability and productivity
• Utilize tools such as Azure DevOps and Confluence to manage requirements, documentation, and workflows
• Work extensively with Excel and data analysis to support reporting, reconciliation, and operational insights
• Ensure all technology implementations comply with regulatory, security, and operational standards and industry best practices
• Collaborate with cross-functional stakeholders and confidently engage with business users to drive solutions in a fast-paced environment

EDUCATION / EXPERIENCE REQUIREMENTS

• Bachelor’s degree in a related field or equivalent experience
• Minimum 6+ years of experience as a Business Systems Analyst or in a similar hybrid BSA/QA/Operations role
• Strong experience gathering requirements, writing user stories, and supporting end-to-end delivery lifecycle activities
• Working knowledge of banking operations, including deposit operations, loan administration, treasury management, or other commercial banking products
• Understanding of regulatory and compliance requirements, industry standards, and best practices
• Hands-on experience with application testing, including test case creation and documentation
• Intermediate to advanced proficiency in MS Excel (pivot tables, XLOOKUPs, conditional logic, data comparison, and analysis)
• Experience working with internal/enterprise systems and complex workflows
• Proficiency with tools such as Azure DevOps, Confluence, or similar platforms
• Demonstrated ability to quickly learn complex environments and ramp up in a short timeframe
• Strong written and verbal communication skills, with the ability to engage effectively with cross-functional stakeholders
• High level of adaptability, initiative, and ability to work in less structured environments

ADDITIONAL DETAILS

• Potential contract to hire
• Location: on-site in Dallas, TX
• Must be authorized to work in the United States without current or future sponsorship
• Salary: Commensurate with experience ($40-$60/hr)